PartSource - Oshawa, Ontario

Pat Smith

This store is a joke. They sell parts with no warranty. They say they do but when you try to return anything they say you can’t. I’ve had numerous cases of this with them and the customer always takes the hit. I will never buy or support them again.

Brandon Panagopka

Experience was quick and easy (provided details, year manufacturer (brand) model and relevant specifications. All people were attending to customers (including myself), and seemingly needing more help, ( as management and decision makers may understand). As we are learning, perhaps further learning of automotive parts and applications, even outside "Partssouce", would benefit all those concerned.
Item was available as per website, and available undamaged and unopened

Creighton C

They’ve always done their best to get me to right part in the shortest time. The parts are always cheaper than the dealer and every staff member I’ve ever spoken to has been great to deal with. I had a period when I was visiting them almost daily!

Khang Huynh

I came to this store on Simcoe, Oshawa to do the free car battery testing on my 2015 Honda Civic. Spencer was very friendly to run the test and gave me the result with a minute. Very good customer service, highly recommended.

Carina Mousseau

Steve is very kind and goes above and beyond. They can order parts in pretty quick and have great advice. Only place I'll go for parts from now on!

Parag Kapoor

I've never had to use PartSource before but my first experience leaves something to be desired. I had ordered a limited quantity automotive paint doing everything I could according to instructions provided by the staff. Unfortunately I was not contacted and that product was put onto display instead. I called back about week wondering the status of the order and was disappointed to hear the product was already sold.

Thankfully, there might still be options for me available elsewhere, but not in the quantity or price that I'd ordered for. If this had been the last unit for an actual critical part that I simply cannot source elsewhere and would have left my car stranded and it was somehow displayed and sold, then I'd have left a lower rating.

Tessa Byromshaw

I recently had purchased new headlights from this PartSource location on Simcoe. After coming to the conclusion that I didn’t need them anymore I went to return them not even a week later, the old man at the desk had told me because I had opened one of the lights I couldn’t return it. Yelling at me because HE couldn’t resell something that had previously been open and if I didn’t need it then I shouldn’t have opened it in the first place. Its a $12 light. Not a hill I'm wiling to die on, so I told him to just give me the return for one of the lights. As a smaller woman I absolutely did NOT feel welcome in that store. As such a big cooperation, and a returning customer to Canadian Tire, I know they accept items that have previously been opened regardless of the reasoning. That's just part of their excellent customer service. I didn’t see that today. I found my experience today was unprofessional as he was raised his voice at me and belittled me in front of other customers and staff in store. For a $12 part I didn’t think it was this big of an issue. I will NEVER be returning.

Shauna Hayes

I Had an amazing experience today when I walked in to get a light bulb for my tail light because it had blown out.
The one gentlemen was so helpful and changed my bulb for me.
I appreciate it so much, you know who you are and I thank you so much! 🙂