Kate Spade Outlet - Vaughan, Ontario

le minh

I bought a bag last weekend and only 5 days later I returned it because i don't like it. before payment they said returnable in 30 days. Everything was fine. Customer service is terrible. Never comeback again !

Sumon Mukherjee

The store itself is fine, just like any other Kate Spade outlet. I give it 1 star because of the checkout experience that I had. The guy at the counter was beyond rude and kept on insisting to give him my phone number and name if I bought from them. Information is not free, you know. Especially in this day and age where establishments like these are selling your data to everyone with money. That includes dark web. You might say, I am paranoid, but I belong to Information Security industry and happen to know first hand what happens to your data. Will not return unless they change their attitude. I understand that your employees maybe working long hours and anxious to go home. But that does not give you the right to be rude.

Lea Banana

I bought a bag last Saturday and went back yesterday to know if I can do PA because I have seen that the items I bought is cheaper online. The guy explained that online and in store promise are diff.. I said, I ok and say can I return? The guy who assisted me should not be working in this type of industry- he cannot offer a good customer service, she irritated and annoyed- for I don’t want reason. He even shouted at me when he told me insert the card for refund but I tapped it because the system says tap is fine- he told me, “I said insert.” Rude very rude

Boris Thomas

Anna Maria was super nice and helpful! Helped with selecting all our gifts and finding all the options available for us!
They got us boxes for all the gifts too which was very much appreciated as these were gifts we were selecting!

Overall great experience !! Will definitely return!

Bob Wong

This women's handbag and jewelry store is a well-known international company. There are three companies in the entire shopping center, each with its own characteristics and different customer sources and preferences. Although the competition is fierce, the staff here are still calm and relaxed. , The guests are polite, introduce patiently, feel at home, it is worthy of appreciation, and the price will surprise you!

这家女士手袋和珠宝店是一家国际知名公司。 整个购物中心共有3家公司，各有特色，客户来源和喜好也不同。 虽然竞争很激烈，但这里的工作人员依然从容不迫。 待客人賓賓有礼貌，耐心介绍，有宾至如归的感觉，值得欣赏，价格也能让你惊喜！

D Ali

Love Kate Spade handbags, cardholders, and accessories. I wanted to order an item online. However, the payment at checkout is USD, even when I chose Canada. Discovered a store location at Vaughn Mills, so I visited and got my item. The sales rep was so helpful. I couldn't find the colour I wanted and she went to the back and found it even when the other sales guy was saying they didn't have it.

Violet

I bought a gift for my sister here and though it was a quick visit as I just went directly to where the purse was and bought it, the cashier was friendly and efficient. I was in a hurry so I appreciated that no one tried to sell me anything more than what I came for. I also bought their gift box which was worth the additional $5. My sister loved the purse and that’s what matters to me. They had really good sales at the time and I will definitely be back to buy for myself!

Hi Hi

Called to see if the had a bag and spoke with Jayne who was the most kind and helpful. Amazing customer service! Will definitely shop here again!