European Outdoors - Goshen, New York

Alex Weiner

I drove an hour to get here and it was closed. No notification on their website. The guy did not apologize, as he sipped Apple juice &laughed at me in the parking lot. Some kind of weird shady thing going on here. Wholesale liquidation but whatever. Avoid big time.

Stephen Martin

I ordered one of their Mares BCD packages from Amazon and the day after I ordered it I received a phonecall from them and wasn't able to answer due to work so they left a message telling me there was an issue with some of my components and I need to call them back. Well after days of trying to get ahold of anyone at the store a lady answers and I start explaining what the issue was and she hung up on me so I called back, thinking maybe we could have gotten disconnected, I hear the phone get picked up but noone is saying anything so I say hello and then I am immediately hung up on again. Basically no customer service whatsoever.

Haitham Naba

Ordered snorkeling gear online through their website. Had an issue processing the payment originally. I called them and was told to use paypal as their website was having issues. Payment processed and I received the items the following day with expedited shipping. All were received as described, in new condition. Happy with their service and products.

Sean Akins

Prime scuba is located on the backside of the shopping mall, so it's difficult to find using Google maps. The store does exist. Before visiting, I'd suggest calling to make sure that they're open. Over the last two weeks, I've tried showing up to this store multiple time's between 4:30 p.m. and 6 p.m. on various times that they state that they're open. The store is lit and you ring the buzzer but no one comes to the locked front door. Upon calling the store to inquire whether they're open, I was told that they're closing early for only today for the first time in weeks exception the holiday. I know this to not be true since I visited on non-holiday days. After attempting to visit this store 6 times, I have had 0 successful attempts. Maybe if you call them, and they tell you that they'll be open, they'll actually be open.

If you want a scuba store that's actually open, I'd suggest Middletown scuba or Dutchess Scuba Diving.

From the front window, it seems like they have a great selection of gear if you could enter and actually purchase it.

Michael Buckridge

I went here today to see about scuba lessons because I really want to learn. I pulled in and saw their sign and was like “yes here it is”. I walked up to the door and it was empty. Either this place doesn’t exist or they moved locations or something. It’s like some sort of scooby doo mystery

Joe

This business will describe broken or defective items as "like new". But it's okay, you can spend your own time and money sending it to the manufacturer for repair.

Jon Campo

Stay away, these people charged me a $250 restocking fee on a $500 item. Not a typo, they charged me a $250 restocking fee.

Michael Ellicott

they are never open now .. and do not fill tanks do hydros etc and from what I have learned are a wholesale only front