ai - Toronto, Ontario

Megan Kirby

Bought my first Esse bag in 2021 and I haven’t stopped wearing it. Love the brand and what the team stands for, reco’d to my girlfriends and got a few of them to purchase also so now when we go out to a concert or travel together we’re all matching in style!

After 3 years of constant wear the product still looks brand new, it’s the perfect size to fit your cards/phone/passport and a lipgloss! What more could a girl need.

The added zipper bag makes more room and holds more items secure. I love to mix and match the colours and straps.

<3 keep up building a amazing brand!

Nicole Lupusella

I wanted to come on here to share my pleasant experience with my first Ai Toronto Seoul purchase. I came across their site on a whim and thought i was sick of wearing disposable masks & contributing to unnecessary environmental waste so i bought the “mask social” in black not expecting too much. Shortly after i placed the order i got a call from Joanna, one of the owners saying that there was an alternative and faster local delivery available and that i could receive my order sooner than with their regular shipping service as quoted on their site. I was pleasantly surprised to hear that and ecstatic that i could receive my order sooner so of course i opted for that. Might i add Joanna was incredibly sweet and very helpful on the phone, I would’ve never expected any brand owner to go out of their way to call and offer faster shipping, so i was already so happy with her customer service before even receiving my order. I got my order two days after i placed my order, and naturally i waited a bit before writing this review because i wanted to wear it around and post honestly. Although as soon as i felt the mask i could tell this was made with care and of very high quality. From the precise stitching (as pictured below) down to the soft texture and feel of the mask on my face. I have never worn such a comfortable mask in my life. Considering i wear glasses, it’s so hard to find a good comfortable mask that fits and doesn’t fog up my glasses like crazy. I’m overjoyed with my purchase and i can honestly say that this won’t be my last purchase from Ai Toronto Seoul. I already have my eyes on some of their other products! 10/10 will recommend to family and friends!

Erica Irwin

I have a few purses, face masks and mask chains from Ai Seoul and their products are second to none. I love how everything is ethically made with high level materials and that everything is also beautiful. My kids won't wear any other masks! I also love supporting female entrepreneurs who also provide amazing client support. Would highly recommend this company

Andres Reiban

After hunting for a mens clutch for everyday use I came across ai Toronto Seoul! The customer care was perfection and the quality of the bag is incredible. I would definitely recommend!

Samantha Juniper

I bought the Walker black bag today. Ordered online and picked up same day.
Joanna was really helpful, answering my questions via the fb messenger chat link from the website.
I arrived outside the pick up location 1043 Bloor St W Floor 3, Toronto, ON M6H 1M4, texted Joanna that I was there and she came down with my item.
Very easy, very friendly and helpful.
Product is good quality and so far I love it! ?
Perfect size for iPhone, credit card, mask and small bottle of hand sanitizer. The two strap options are great, over the body or belt. I found this company via an Instagram ad, often I’m nervous about that. But after visiting the site, seeing the product and the Toronto location. I’m so glad I clicked on the ad.
Perfect little essentials bag, regardless of if you have a dog or not!

Elizabeth Di Poce

I ordered several masks and chains for myself and my daughter and they couldn’t be more perfect! Beautiful designs, quality material and fantastic fit. I opted for pickup and Joanna was super sweet and efficient when I arrived. She was so helpful and knowledgeable. I loved the items immediately and decided to buy a few extra as I was picking up. What a great experience! Can’t wait to show them off ☺️

C M

I have purchased two bags from ai online, it's been a year and so far so good! the vegan leather held up even in the vancouver rain (not recommended)! I love the colors and the design. I wish they would re-stock some of the bags online, either than that I think they make great bags for everyday use.

Yuna Kim

I bought the Cross X Belt Bag and mask and loved it!! They were both great quality and the bag is extremely sturdy which was a plus. I’ve gotten so many compliments on both of these products whenever I wore it to work or when going out. Amazing customer service and special shout out to Joanna who was responsive and very sweet! Definitely would recommend!:)